The effects of online negative word‐of‐mouth on dissatisfied customers: A frustration–aggression perspective

Volume: 37, Issue: 4, Pages: 564 - 577
Published: Jan 9, 2020
Abstract
No abstract.
Paper Details
Title
The effects of online negative word‐of‐mouth on dissatisfied customers: A frustration–aggression perspective
Published Date
Jan 9, 2020
Volume
37
Issue
4
Pages
564 - 577
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