Digital transformation

Business

Blueprint

Archaeology

Work in process

Plan (archaeology)

Archetype

Knowledge management

Business process management

History

Gene

Operating system

Literature

World Wide Web

Engineering

Marketing

Business process modeling

Business transformation

Chemistry

Process management

Transformation (genetics)

Sensemaking

Computer science

Process (computing)

Biochemistry

Mechanical engineering

Business process

Information & Management

Digital transformation dominates the practical and scientific discourse. Still, many companies do not have a clear plan on how to approach it. Particularly, small- and medium-sized enterprises struggle to initiate their digital journey as they lack resources and expertise. In response, we examine how five companies use business process management (BPM) to implement digital transformation. We perform a qualitative interview study, and analyze the capabilities of BPM based on six requirements of digital transformation. Thereby, we carve out 17 recommendations, which must be adapted according to companies’ meta objectives. We derive three strategy archetypes to serve as implementation blueprints.

Strategy archetypes for digital transformation: Defining meta objectives using business process management