Nudging users into digital service solutions
Abstract
With the ubiquity and prevalence of advanced technologies in society, transactions have become increasingly digital, requiring new user identity verification mechanisms. Electronic identification (eID) enables user identity authorization in online environments. Although eID plays a central role in government initiatives worldwide to digitalize citizen transactions, eID adoption remains surprisingly low. Drawing on digital nudging theory and...
Paper Details
Title
Nudging users into digital service solutions
Published Date
Nov 28, 2019
Journal
Volume
30
Issue
4
Pages
863 - 881
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Notes
History