A review of customer citizenship behaviors in the service context

Volume: 41, Issue: 3-4, Pages: 169 - 199
Published: Oct 20, 2019
Abstract
During the last two decades, studies on customer citizenship behavior in the service context have gained the attention of researchers. However, there is no comprehensive review exploring...
Paper Details
Title
A review of customer citizenship behaviors in the service context
Published Date
Oct 20, 2019
Volume
41
Issue
3-4
Pages
169 - 199
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