doi.org/10.1016/j.tourman.2019.103997
Other

Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style

..., Avraam Papastathopoulos
18
Tourism Management10.90
Volume: 77, Pages: 103997 - 103997
Published: Sep 24, 2019
Paper Fields
Paper Details
Title
Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style
DOI
doi.org/10.1016/j.tourman.2019.103997
Published Date
Sep 24, 2019
Journal
Tourism Management
Volume
77
Pages
103997 - 103997
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