How do Public Policy-makers Perceive National Quality Infrastructure? The Case of Serbia as an EU Pre-accession Country

In this article, we develop a framework for a comparative analysis of policy-making in the EU pre- and post-accession CEE countries (CEECs) in order to create generalized knowledge in some particular areas, such as quality infrastructure (QI). In order to find how public policy-makers perceive QI, we employ a triangulation methodology. The results show that policy-makers are not fully familiar with national QI concepts and seldom rely on...