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doi.org/10.1287/mksc.2018.1123
Original paper
Identifying Customer Needs from User-Generated Content
Artem Timoshenko
8
,
John R. Hauser
65
View all 2 authors
Marketing Science
4.00
Volume: 38, Issue: 1, Pages: 1 - 20
Published
: Jan 1, 2019
368
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Basic Info
Analytics
References
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Paper Fields
Advertising
Service quality
Business
Service (business)
Customer needs
Marketing
Social media
Computer science
World Wide Web
Customer retention
User-generated content
Paper Details
Title
Identifying Customer Needs from User-Generated Content
DOI
doi.org/10.1287/mksc.2018.1123
Published Date
Jan 1, 2019
Journal
Marketing Science
Volume
38
Issue
1
Pages
1 - 20
Notes
History
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