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doi.org/10.1287/mksc.2018.1123
Other
Identifying Customer Needs from User-Generated Content
Timoshenko, Artem
8
,
John R. Hauser
Marketing Science
4.90
Published
: Jan 1, 2019
393
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Basic Info
Analytics
References
Citations
Paper Fields
customer satisfaction
user
online reviews
user modeling
user engagement
rating prediction
stack overflow
review helpfulness
using supervised machine
topic model
Paper Details
Title
Identifying Customer Needs from User-Generated Content
DOI
doi.org/10.1287/mksc.2018.1123
Published Date
Jan 1, 2019
Journal
Marketing Science
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History
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