Electrical engineering

Higher education

Pure mathematics

Mathematics

Knowledge management

Technical communication

Technical writing

Human–computer interaction

Operating system

World Wide Web

Engineering

Philosophy

Usability

Design thinking

Political science

Rhetorical question

Computer science

Linguistics

Management science

Professional communication

Field (mathematics)

Process (computing)

Engineering ethics

Journal of Business and Technical Communication

In this special issue, we explore design thinking as a broad conceptual process as well as a tool that might align with the work of technical and professional communication (TPC) programs. But what is design thinking? What are the benefits and drawbacks of the process? Can design thinking be used to help students address rhetorical challenges and complex problems? How is design thinking showing up in the field, and does it belong in TPC programs? Four scholars explore these questions in their niche areas: process, usability and user design, technical communication, and industry and programmatic perspectives.

Design Thinking in Technical and Professional Communication: Four Perspectives