The Baldrige Award’s falling fortunes

Volume: 26, Issue: 6, Pages: 1972 - 1994
Published: May 31, 2019
Abstract
Purpose The purpose of this paper is to explore two explanations for the Baldrige Award’s decline. The management fashion literature suggests that it is a waning management fad, and the marketing choice literature suggests the likely presence of an ISO 9000 substitution effect. Design/methodology/approach This exploratory study utilizes data collected on Baldridge Award applications, publications, ISO 9000 certifications and economic indicators....
Paper Details
Title
The Baldrige Award’s falling fortunes
Published Date
May 31, 2019
Volume
26
Issue
6
Pages
1972 - 1994
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