Improving quality by involving patient. The role of health literacy in influencing patients’ behaviors

Health services’ quality relies on patients’ participation in the design and delivery of care. Inter alia, self-efficacy and awareness are paramount to realize the full potential of health services’ co-production. This paper investigates the effects of health literacy – i.e. the ability to access, understand, process, and use health information – on individual self-efficacy perceptions and awareness. A random sample of 591 Italian patients was...