Multi-criteria Performance Evaluation Framework for Rehabilitation Service Operations
Abstract
Rehabilitation or post-disaster relief is an important service operation performed by the government and non-government authorities after a calamity. Managing such services at a short notice requires a lot of back office preparations. The services offered during the rehabilitation process are usually carried out in different phases, and it often takes long time for the situation to return to normalcy. Evaluating performances of such services...
Paper Details
Title
Multi-criteria Performance Evaluation Framework for Rehabilitation Service Operations
Published Date
May 7, 2019
Journal
Volume
22
Issue
6
Pages
1490 - 1506
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Notes
History