Smile(y) – and your students will smile with you? the effects of emoticons on impressions, evaluations, and behaviour in staff-to-student communication

Volume: 45, Issue: 11, Pages: 2274 - 2286
Published: Apr 8, 2019
Abstract
Emoticon usage in computer-mediated communication (CMC) by university staff is potentially a double-edged sword in forming desired impressions in the minds of students, increasing perceived warmth...
Paper Details
Title
Smile(y) – and your students will smile with you? the effects of emoticons on impressions, evaluations, and behaviour in staff-to-student communication
Published Date
Apr 8, 2019
Volume
45
Issue
11
Pages
2274 - 2286
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