How do users respond to technostress? An empirical analysis of proactive and reactive coping

Abstract
As technostress costs organizations financial resources and threatens the well-being, it is essential for users as well as companies to manage technostress. To do so, users cope proactive by removing or reducing techno-stressors or reactive by restoring users’ emotional state. However, literature is limited by explaining what factors lead to proactive and reactive coping in a short-term technostress situation. The present paper addresses these...
Paper Details
Title
How do users respond to technostress? An empirical analysis of proactive and reactive coping
Published Date
Jan 1, 2019
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