Process management

Philosophy

Transparency (behavior)

Living lab

Government (linguistics)

Business

Knowledge management

Open innovation

Marketing

Political science

Operating system

Open data

Public relations

Computer science

Process (computing)

World Wide Web

Linguistics

Open government

Public Performance & Management Review

Open government data are claimed to contribute to transparency, citizen participation, collaboration, economic and public service development. From an innovation perspective, we explore the current gap between the promise and practice of open government data. Based on Strategic Niche Management (SNM), we identify different phases in the open data innovation process. This study uses a living lab in a province in the Netherlands to stimulate the provision and use of open data for collaborative processes and analyses the mechanisms that condition the success of this innovation process. The results based on six interventions over a period of two years show that our interventions stimulated the use of open data and raised awareness within government, but that various mechanisms inhibited the realization of the ambitions of open government data. We conclude that the challenge of open government data as an innovation lies in finding a way to scale up the provision of open data: innovation niches are established but "regime changes" do not take place. Scaling up open government data use requires strong managerial commitment and changes in the wider organizational landscape such as constructing formal and informal rules and technological developments that stimulate debate about open data practices.

Open Government Data as an Innovation Process: Lessons from a Living Lab Experiment