Making restaurant reviews useful and/or enjoyable? The impacts of temporal, explanatory, and sensory cues

Volume: 83, Pages: 257 - 265
Published: Oct 1, 2019
Abstract
null null The purpose of this study is to explore the impacts of temporal, explanatory, and sensory cues on customers’ perceived usefulness and enjoyment toward restaurant online reviews. Text mining approach and econometric analysis are used to examine 186,714 online reviews of 300 restaurants collected from Yelp.com. Empirical results show that temporal cues of online restaurant reviews affect review usefulness but not review enjoyment;...
Paper Details
Title
Making restaurant reviews useful and/or enjoyable? The impacts of temporal, explanatory, and sensory cues
Published Date
Oct 1, 2019
Volume
83
Pages
257 - 265
Citation AnalysisPro
  • Scinapse’s Top 10 Citation Journals & Affiliations graph reveals the quality and authenticity of citations received by a paper.
  • Discover whether citations have been inflated due to self-citations, or if citations include institutional bias.