How complexity impacts salesperson counterproductive behavior: The mediating role of moral disengagement

We explore the mediating role of moral disengagement in counterproductive behavior by professional sellers. Moral disengagement is a cognitive state in which moral standards are deactivated from one's actions. We theorize that the effect of job-related complexity on salesperson counterproductive behavior is better explained when this relationship is mediated by salesperson moral disengagement. Our empirical findings support the explanation that...