The role of trust, commitment, and learning orientation on logistic service effectiveness
Abstract
Firms can strategically use organizational routines (dynamic capabilities) and cooperative linkages (relational views) to build competitive advantages. In the current study, we incorporated these theoretical lenses to evaluate how commitment, trust, and learning orientation affect performance in the supply chain. Data collected from 213 third-party logistics providers (3PLs) and their partner firms suggested that both learning orientation and...
Paper Details
Title
The role of trust, commitment, and learning orientation on logistic service effectiveness
Published Date
Dec 1, 2018
Journal
Volume
93
Pages
37 - 50
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Notes
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