doi.org/10.1016/j.jretconser.2018.07.018

Other

Customer engagement behaviors: The role of service convenience, fairness and quality

Sanjit Kumar Roy

,

Vaibhav Shekhar

,

Journal of Retailing and Consumer Services11.00

Volume: 44, Pages: 293 - 304

Published: Jul 25, 2018

Paper Fields

Paper Details

Title

Customer engagement behaviors: The role of service convenience, fairness and quality

DOI

doi.org/10.1016/j.jretconser.2018.07.018

Published Date

Jul 25, 2018

Journal

Journal of Retailing and Consumer Services

Volume

44

Pages

293 - 304

Notes

History