Work factors influencing the transfer stages of soft skills training: A literature review

The transfer of training can be considered the Achilles heel of the training process. When trainees fail to use their new knowledge and skills on the job, training resources are wasted, and business results go unrealised. Research shows that the most problematic type of training transfer relates to soft skills training. To better understand the factors that influence the success of the transfer of soft skills training, we review studies...