Hospitality and Tourism Online Review Research: A Systematic Analysis and Heuristic-Systematic Model
Abstract
With tremendous growth and potential of online consumer reviews, online reviews of hospitality and tourism are now playing a significant role in consumer attitude and buying behaviors. This study reviewed and analyzed hospitality and tourism related articles published in academic journals. The systematic approach was used to analyze 55 research articles between January 2008 and December 2017. This study presented a brief synthesis of research by...
Paper Details
Title
Hospitality and Tourism Online Review Research: A Systematic Analysis and Heuristic-Systematic Model
Published Date
Apr 10, 2018
Journal
Volume
10
Issue
4
Pages
1141 - 1141
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Notes
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