Service Performance in Public, Conventional Private and Specialized Private Banks in Bangladesh
Abstract
Banking services play a key role in present competitive edge. Accordingly, service quality, satisfaction and performance have become an area of interest in such research field. An extensive review of literature revealed that very limited attention has been given to explore the borrower customers’ perspectives regarding the conventional public, private and specialised private banking. Therefore, this research strives to accommodate a developing...
Paper Details
Title
Service Performance in Public, Conventional Private and Specialized Private Banks in Bangladesh
Published Date
Feb 26, 2018
Journal
Volume
14
Issue
3
Pages
100 - 111
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