Do we always adopt Facebook friends’ eWOM postings? The role of social identity and threat

In this research, we explore the role of social identity and threats to social identity on consumers’ judgment and behavioural intention about electronic word-of-mouth (eWOM) on Facebook. Study 1 shows that sharing social identity with a Facebook friend increases perceptions of usefulness and behavioural intention to adopt eWOM. However, when a threat to social identity is posed, these positive effects are eliminated. Study 2 reveals an opposite...