UX-Requirements for Patient's Empowerment — The Case of Multiple Pharmacological Treatments: A Case Study of IT Support to Chronic Disease Management

This paper aims at defining a new methodology to derive UX requirements for information systems intended for patient's empowerment. The method is a transformative process which starts from a contextual investigation meant to understand users, their behavior and capacities within a given community, and to identify potential improvements in their life quality, which are expressed in terms of human needs. The traditional iterative user-centered,...