Emotional intelligence and job performance: The role of enactment and focus on others’ emotions

Volume: 30, Issue: 2-3, Pages: 135 - 153
Published: May 27, 2017
Abstract
The link between emotional intelligence (EI) and job performance was examined focusing on the interplay between self- and other-focused EI dimensions. Two diary studies were conducted among divorce lawyers and salespersons. We adopted a two-level perspective including individual differences in EI (person-level EI) and within-person fluctuations in the usage of EI (enacted EI). It was hypothesized that a focus on others’ emotions predicts job...
Paper Details
Title
Emotional intelligence and job performance: The role of enactment and focus on others’ emotions
Published Date
May 27, 2017
Volume
30
Issue
2-3
Pages
135 - 153
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