Why do consumers participate in brand microblogs?

Volume: 24, Pages: 1 - 11
Published: Jul 1, 2017
Abstract
Many firms have adopted brand microblogs, which are a form of social media brand community. Consumer participation is essential to the development of brand microblogs. However, given the new features of brand microblogs, determining how to encourage the continued participation of consumers is challenging and thus worth exploring. This study draws on social identity theory to examine the antecedents of continued participation in brand microblogs...
Paper Details
Title
Why do consumers participate in brand microblogs?
Published Date
Jul 1, 2017
Volume
24
Pages
1 - 11
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