Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance
Abstract
Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by JAR, to test whether an information sharing system recording employees’ creative work affected the quality of creative work, job engagement, and financial performance. We found that, on average, this system did not have a significant effect...
Paper Details
Title
Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance
Published Date
Apr 19, 2018
Volume
56
Issue
2
Pages
713 - 747
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