Leadership development practices and patient satisfaction: An exploratory study of select U.S. Academic medical centers
Abstract
Interest has been growing among academic medical centers (AMCs) in organization-wide strategies that may improve patient satisfaction. Although leadership development programs have been cited as a potentially useful approach, thus far almost all evidence has come from single-organization case studies. The present study sought to examine potential relationships between leadership development and patient experience across organizations. Data for...
Paper Details
Title
Leadership development practices and patient satisfaction: An exploratory study of select U.S. Academic medical centers
Published Date
Apr 24, 2017
Journal
Volume
4
Issue
1
Pages
97 - 102
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