Benefit of Report Card Feedback After Point-of-Care Assessment of Communication Quality Indicators.

Volume: 4, Issue: 1, Pages: 7 - 17
Published: Nov 11, 2016
Abstract
Purpose Communication is crucial for patient experience and biomedical outcomes. Training programs improve communication but are too resource-intensive for sustained use across an entire health care organization. This study demonstrates in a heterogeneous set of encounters the efficacy of quantitative feedback on two groups of physician communication behaviors: 1) jargon explanation, and 2) assessment of patient understanding. Methods We used a...
Paper Details
Title
Benefit of Report Card Feedback After Point-of-Care Assessment of Communication Quality Indicators.
Published Date
Nov 11, 2016
Volume
4
Issue
1
Pages
7 - 17
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