E-commerce performance in hospitality and tourism

Purpose This study aims to examine the extant E-commerce performance literature to derive a coherent framework to further the understanding, identify research gaps and suggest potential future study directions. Design/methodology/approach Based on theoretical sampling (Corbin and Strauss, 2008), this study followed Greenhalgh et al. (2009) for the paper sample collection and used exploratory methods before the snowballing technique to identify...