Technology-enabled value co-creation: An empirical analysis of actors, resources, and practices
Abstract
How do economic actors in complex business-to-business (B2B) service systems co-create value when resource exchange is contingent on available and accessible Information and Communication Technology (ICT)? In this paper, we draw on findings from a multiple case study of the consulting industry to provide empirical insights into the nature of these technology-enabled value co-creation processes. Our analysis demonstrates that technology-enabled...
Paper Details
Title
Technology-enabled value co-creation: An empirical analysis of actors, resources, and practices
Published Date
Jul 1, 2016
Volume
56
Pages
73 - 85
Citation AnalysisPro
You’ll need to upgrade your plan to Pro
Looking to understand the true influence of a researcher’s work across journals & affiliations?
- Scinapse’s Top 10 Citation Journals & Affiliations graph reveals the quality and authenticity of citations received by a paper.
- Discover whether citations have been inflated due to self-citations, or if citations include institutional bias.
Notes
History