Human and other critical factors in organizational learning in the hotel industry: A contingency approach
Abstract
Organisational learning is instrumental to successful adaptation to today’s changing environment. Research on the subject referred to the hotel industry is scant, however. The present study surveyed 147 Spanish hotels to determine the extent to which they implemented internal and external drivers and cultural and technological enablers and the level of organisational learning attained. These hotels were also characterised by the contingency...
Paper Details
Title
Human and other critical factors in organizational learning in the hotel industry: A contingency approach
Published Date
Jan 31, 2016
Journal
Volume
12
Issue
1
Pages
97 - 106
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