A Longitudinal Case Study on Evaluating Operational Performance of Production Information Systems in Korean Small and Medium-Sized Manufacturers

Many small and medium-sized manufacturing enterprises(SMMEs) have introduced and operated Production Information Systems(PISs). While previous studies evaluated performance immediately before and after system implementation, few investigated the operational performance of PIS, which focuses on the performance over a given period after system implementation. This study analyzes the differences between performance immediately after system...