Anchoring and Adjusting in Questionnaire Responses

Volume: 34, Issue: 5, Pages: 417 - 433
Published: Sep 1, 2012
Abstract
Do survey designers bias respondents' answers on attitude/opinion questionnaires through the organization of their survey items? We hypothesize that respondents often employ an anchoring and adjusting strategy in which their response to an initial survey item provides a cognitive anchor from which they insufficiently adjust in answering the subsequent item. Three experiments indicate that respondents often anchor and insufficiently adjust in...
Paper Details
Title
Anchoring and Adjusting in Questionnaire Responses
Published Date
Sep 1, 2012
Volume
34
Issue
5
Pages
417 - 433
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