A Look at a Two-step Triage System: “How One High Volume, Level I Trauma Center Decreased Long Triage Waits”

Despite profound efforts by skilled nurses, wait time for patients to be triaged was a growing concern. We asked ourselves, “What if a patient with symptoms of an acute event, such as chest pain or stroke, quietly waits his turn to see a triage nurse and in the process, precious time is lost?” We realize not all of those we care for declare themselves at the...