A Perfect Storm for Consumer Misbehavior: Shopping on Black Friday

Volume: 29, Issue: 2, Pages: 119 - 134
Published: Mar 21, 2011
Abstract
Consumer misbehavior that harms other consumers and/or retailers has occurred recently during Black Friday (BF) sales. Using a combination of theoretical perspectives, the purpose of our research was to gather information about BF shopping to use in questionnaire development, to investigate potential relationships among the variables identified, and to suggest ideas for future research. From a survey of BF shoppers, we found shoppers who...
Paper Details
Title
A Perfect Storm for Consumer Misbehavior: Shopping on Black Friday
Published Date
Mar 21, 2011
Volume
29
Issue
2
Pages
119 - 134
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