Factors Affecting the Level of Trust and Commitment in Supply Chain Relationships
Abstract
SUMMARY Trust is a critical factor fostering commitment among supply chain partners. The presence of trust improves measurably the chance of successful supply chain performance. A lack of trust among supply chain partners often results in inefficient and ineffective performance as the transaction costs (verification, inspections and certifications of their trading partners) mount. Although the literature often mentions a relationship between...
Paper Details
Title
Factors Affecting the Level of Trust and Commitment in Supply Chain Relationships
Published Date
Mar 1, 2004
Volume
40
Issue
1
Pages
4 - 14
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Notes
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