Embracing or embattled by converged mobile devices? Users’ experiences with a contemporary connectivity technology
Abstract
In this qualitative study, we examine how converged mobile devices (e.g. BlackBerries, Treos, and iPhones) are experienced by users of this contemporary connectivity technology. Perhaps not surprisingly, users experience similar pressures to be accessible and responsive; however, the sources of these expectations extend beyond those internal to organizations to include sources external to organizations (e.g. family, friends, industry, CMD-user...
Paper Details
Title
Embracing or embattled by converged mobile devices? Users’ experiences with a contemporary connectivity technology
Published Date
May 11, 2011
Journal
Volume
64
Issue
8
Pages
1001 - 1030
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