Effects of IT knowledge and media selection on operational performance of small firms
Abstract
This study examines the effects of information technology (IT) knowledge and media selection on operational performance, measured by balanced scorecard, in small firms. Small firms generally lag behind medium and large companies in adopting and implementing computerization. This study is based on a survey of 698 small firms. The results show that: (1) individual IT knowledge and both traditional and electronic communication methods significantly...
Paper Details
Title
Effects of IT knowledge and media selection on operational performance of small firms
Published Date
Feb 8, 2008
Journal
Volume
32
Issue
3
Pages
241 - 257
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