Health-care quality management using the MBHCP excellence model
Volume: 24, Issue: 1-2, Pages: 119 - 137
Published: Feb 1, 2013
Abstract
To publicise the quality of care they provide, health-care providers strive to have their management achievements recognised by such global evaluators as the Malcolm Baldrige National Quality Award (MBNQA), European Foundation for Quality Management Excellence Model, and Joint Commission Model of Accreditation. This study developed a research model to examine the relationships among the seven categories of MBNQA in the health-care industry. The...
Paper Details
Title
Health-care quality management using the MBHCP excellence model
Published Date
Feb 1, 2013
Volume
24
Issue
1-2
Pages
119 - 137
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