The Impact of Internet Use on Inter-Firm Relationships in Australian Service Industries
Abstract
The impact of the internet on inter-firm relationships has received little attention in the academic literature. This theory building research develops a conceptual framework about internet-facilitated relationships based on the literature and research findings from convergent interviews. The convergent interviews were conducted with CEOs and/or marketing managers of 10 Australian service companies. Results show that the internet does not appear...
Paper Details
Title
The Impact of Internet Use on Inter-Firm Relationships in Australian Service Industries
Published Date
Jul 1, 2003
Volume
11
Issue
2
Pages
10 - 22
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