Cultural Differences between Mandarin-Speaking Tourists and Australian Hosts and Their Impact on Cross-Cultural Tourist-Host Interaction

This article discusses the importance of understanding cultural differences between tourists and hosts for developing positive cross-cultural tourist-host interaction, tourist holiday satisfaction, and repeat visitation. It concentrates on the major cultural differences between Mandarin-speaking tourists and Australian hosts. The basic dimensions of these differences are found by the principal components analysis. The implications of the results...