Case management for the mentally ill: a comparative evaluation of client satisfaction

Volume: 5, Issue: 2, Pages: 106 - 115
Published: Jun 8, 2007
Abstract
This paper reports on client satisfaction with community mental health services. A Client Satisfaction Interview was used as one outcome measure in a randomized controlled study of clinical case management vs. standard community care. The Interview had high internal consistency reliability (Cronbach's alpha = 0.89) with very high inter-rater reliability for overall scores (r= 0.99) and good inter-rater reliability for individual items (kappa...
Paper Details
Title
Case management for the mentally ill: a comparative evaluation of client satisfaction
Published Date
Jun 8, 2007
Volume
5
Issue
2
Pages
106 - 115
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