A Quality Information Benchmarking Methodology: A US Banking Industry Empirical Study

Volume: 40, Issue: 3, Pages: 419 - 433
Published: Jun 1, 2006
Abstract
Information is itself a product that customers and staff in any organization consume. Like any product the quality of information can be measured and compared in most industries. This paper presents an application of an information quality measuring methodology adapted and applied for the first time in the US banking industry. An empirical study is used to attest to the informational efficacy of the methodology. Results of the study reveal that...
Paper Details
Title
A Quality Information Benchmarking Methodology: A US Banking Industry Empirical Study
Published Date
Jun 1, 2006
Volume
40
Issue
3
Pages
419 - 433
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