Services Marketing Quarterly
Papers
451
Papers 463
1 page of 47 pages (463 results)
Newest
#1Mahendra Kumar Shukla (Nalsar University of Law)H-Index: 3
#2Pinaki Nandan Pattnaik (Nalsar University of Law)H-Index: 4
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#1Praneet Randhawa (UB: University of Baltimore)H-Index: 5
#2Hannah S. Lee (Miami University)H-Index: 5
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#1Anand Thakur (Central University of Punjab)
#2Lokesh Jasrai (LPU: Lovely Professional University)H-Index: 1
Last. Rupinderdeep Kaur (LPU: Lovely Professional University)H-Index: 2
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#1Lisa M. Sciulli (IUP: Indiana University of Pennsylvania)H-Index: 4
#2Charlene Pleger Bebko (IUP: Indiana University of Pennsylvania)H-Index: 6
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#1Dongjun Rew (GFU: George Fox University)
#2Judy A. Siguaw (ECU: East Carolina University)H-Index: 38
Last. Xiaojing Sheng (The University of Texas Rio Grande Valley)H-Index: 10
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#1Theuns G. Kotze (University of Pretoria)H-Index: 12
#2Pierre Mostert (University of Pretoria)H-Index: 11
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Role of facilitators in the medical tourism industry : A study of medical tourism facilitators in an emerging market
#1Megan C. Good (CPP: California State Polytechnic University, Pomona)H-Index: 1
Interest in pharmaceutical costs has heightened, as the phenomenon of financial inducements as promotional tools in Direct-to-consumer magazine advertising remains chiefly unexplored. The value of ...
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#1Iris Vilnai-Yavetz (Ruppin Academic Center)H-Index: 13
#2Anat Rafaeli (Technion – Israel Institute of Technology)H-Index: 39
Last. Chen ShapiraH-Index: 13
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For service professionals, work is a central life interest, raising questions about the effectiveness of managerial controls. We examine reactions of professionals (676 physicians) to imposed manag...
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#1Muhammad Kashif (UoC: University of Colombo)H-Index: 30
#1Muhammad Kashif (UoC: University of Colombo)H-Index: 1
Last. S.I. Wijenayake (University of Kelaniya)H-Index: 1
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This study aims to investigate communicative deviance among front line employees (FLEs) as a consequence of supervisor and customer mistreatment. The emotion of anger as a mediator while self-contr...
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