Rakibul Hasan
Software deploymentArtificial intelligenceBoundary (real estate)InterconnectivityMerge (linguistics)AvatarSpace (commercial competition)ChatbotCustomer experienceBusiness managementPositive relationshipComputer scienceRelationship marketingHumanoid robotSubconscious
2Publications
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Publications 2
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Last. Park ThaichonH-Index: 10
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Artificial intelligence (AI) is shifting the way of how customers interact with organisations by blending both physical and digital environments, thereby creating a new paradigm of customer-organisation relationship. The new relationship boundary driven by AI principally challenges as well as creates opportunities for relationship marketing theories and practices. The main objective of this chapter is to present a framework named ‘physical-digital space’ to demonstrate how AI can merge the physi...
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#2Park ThaichonH-Index: 10
Last. Scott Keith W WeavenH-Index: 25
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