Dileep Menon
Amrita Vishwa Vidyapeetham
HospitalitySERVQUALService qualityMarketingComputer scienceKnowledge managementText mining
2Publications
0Citations
Publications 1
Newest
#1Sangeetha Gunasekar (Amrita Vishwa Vidyapeetham)H-Index: 4
#2Deepak S. KumarH-Index: 7
Last. Dileep Menon (Amrita Vishwa Vidyapeetham)
view all 6 authors...
Studies based on online textual data are increasingly used in the hospitality sector to gain better consumer insights. Using text mining of TripAdvisor reviews and mapping it to hard and soft attri...
Source