Sang M. Lee
University of Nebraska–Lincoln
Decision support systemEmpirical researchInformation technologyMathematical optimizationEngineeringBusinessPsychologyEconomicsMarketingInformation systemProcess managementHuman resource managementOperations managementQuality (business)Computer scienceOperations researchProcess (engineering)Management scienceKnowledge managementGoal programming
Publications 251
#1Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 59
#2David L. Olson (NU: University of Nebraska–Lincoln)H-Index: 62
Last. Sang-Heui Lee (NU: University of Nebraska–Lincoln)H-Index: 2
view all 3 authors...
Enterprise systems have become pervasive, especially at the high end of the market where SAP and Oracle service large organisations. There is a great deal of value in enterprise systems offered to all organisations, but many small and medium businesses (SMBs) cannot afford the excessive software costs of established ERP systems. There have been a number of alternative forms of enterprise systems developed, to include open-source software. Service-oriented architecture (SOA) allows vendors to eff...
23 CitationsSource
#1Jaehun Joo (Dongguk University)H-Index: 11
#2Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 59
New information technology is a core factor enabling innovation in knowledge management (KM). The purpose of this study is to analyze the limitations of current KM systems and to propose an approach for applying the Semantic Web to KM. We analyzed the factors that affect KM system user dissatisfaction through a survey. We found that inconvenience, search and integration were statistically significant limitation factors for system quality. On the other hand, incongruence and untrustworthiness of ...
41 CitationsSource
#1Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 59
#2Gang-hoon Kim (NU: University of Nebraska–Lincoln)H-Index: 1
Last. Jongheon Kim (University of Bridgeport)H-Index: 3
view all 3 authors...
Wireless broadband service has grown rapidly, with many local governments considering alternatives for providing such a service to their communities in order to make them more attractive to new businesses and tourists. The alternatives range from an unrestricted free market (with mixed service quality and coverage) to city- or community-sponsored service, which provides better control. The evaluation of such proposals is problematic due to the newness of the concept, which limits traditional cos...
3 CitationsSource
#1Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 59
#2Jinhan Kim (Po: POSCO)H-Index: 2
Last. Sang-Gun Lee (Ajou University)H-Index: 4
view all 4 authors...
This study examines the effects of information technology (IT) knowledge and media selection on operational performance, measured by balanced scorecard, in small firms. Small firms generally lag behind medium and large companies in adopting and implementing computerization. This study is based on a survey of 698 small firms. The results show that: (1) individual IT knowledge and both traditional and electronic communication methods significantly contribute to the internal process performance of ...
36 CitationsSource
#1Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 59
#2Seongbae Lim (St. Mary's University)H-Index: 9
The purpose of this study is to investigate the impact of entrepreneurial orientation (EO) on the performance of service businesses. For this purpose, we analyzed the data from the owners of Japanese food restaurants. The results of this study suggest: (1) the owner’s personal attributes have a strong influence on the performance of small- and medium-sized service businesses and (2) most EO dimensions have a positive impact on the service firm’s performance. These findings emphasize the importan...
76 CitationsSource
#1Terrence C. SeboraH-Index: 10
#2Sang M. LeeH-Index: 59
Last. Nittana SukasameH-Index: 2
view all 3 authors...
The present study focuses on the relationships between entrepreneurial characteristics (achievement orientation, risk taking propensity, locus of control, and networking), e-service business factors (reliability, responsiveness, ease of use, and self-service), governmental support, and the success of e-commerce entrepreneurs. Results confirm that the achievement orientation and locus of control of founders and business emphasis on reliability and ease of use functions of e-service quality are po...
72 CitationsSource
#1Lawrence L. LapinH-Index: 3
#2Jon CurwinH-Index: 2
view all 21 authors...
#1Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 59
#2David L. Olson (NU: University of Nebraska–Lincoln)H-Index: 62
Last. Matt S. Shin (NU: University of Nebraska–Lincoln)H-Index: 1
view all 5 authors...
Service industries have grown significantly in recent years, especially in the advanced economies. The applicability of the Toyota system for manufacturing excellence to other industries has been widely studied. This paper seeks to contribute to this growing body of research by exploring the applications of the Toyota approach, particularly the lean system in the service sector. The paper examines the information systems that have enabled benefit in the service industries, to include vendor-mana...
29 CitationsSource
#1Seongbae Lim (Saint Mary's University)H-Index: 9
#2Domingo Ribeiro (University of Valencia)H-Index: 9
Last. Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 59
view all 3 authors...
In the current climate, the importance of the role played by entrepreneurship as a palpable reality that enables economic growth at a macroeconomic level, and as a factor that favours the progress of companies at a microeconomic level, has made it the subject of continual analyses from many different perspectives and in a variety of contexts by researchers from around the world. In this study, Spanish entrepreneurial firms in the service sector are analysed in order to determine the factors that...
40 CitationsSource
#1Sang M. Lee (College of Business Administration)H-Index: 59
#2Kihyun KimH-Index: 2
Last. Hyesung ParkH-Index: 2
view all 4 authors...
Purpose – The purpose of this study is to develop a framework for evaluating business‐IT alignment. Specifically, the authors emphasize internal business‐IT alignment between business and IS groups, which is a typical setting in recent boundary‐less, networked business environments.Design/methodology/approach – Based on the previous studies, a socio‐technical approach was developed to explain how the functional integration in the business‐IT alignment process could be accomplished in collaborati...
60 CitationsSource