Sang M. Lee
University of Nebraska–Lincoln
Decision support systemEmpirical researchInformation technologyMathematical optimizationEngineeringBusinessPsychologyEconomicsMarketingInformation systemProcess managementHuman resource managementOperations managementQuality (business)Computer scienceOperations researchProcess (engineering)Management scienceKnowledge managementGoal programming
253Publications
60H-index
9,061Citations
Publications 251
Newest
#1Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 60
#2DonHee Lee (College of Business Administration)H-Index: 13
Abstract This study examines the opportunities and challenges involved with contactless healthcare services in the post-COVID-19 pandemic era. First, we reviewed the literature to analyze contactless or contact-free healthcare services that have been utilized in pre-and during the COVID-19 pandemic periods. Then, we interviewed medical experts and hospital administrators to gain knowledge about how healthcare providers are currently working to mitigate the spread of COVID and preparing for the p...
1 CitationsSource
#1Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 60
#2Silvana Trimi (NU: University of Nebraska–Lincoln)H-Index: 21
Abstract Sustainable innovation is imperative for organizational survival and success in the turbulent market environment of the digital age, especially more so in the current COVID-19 pandemic crisis. This paper presents convergence innovation (CI), powered by the exponential fusion effect of the various objects, technologies, ideas, and strategies, as a new sustainable core competence of organizations. We present the concept of CI including its autonomous ecosystem enabled by advanced technolo...
16 CitationsSource
This correction is published as the acknowledgement "This work was supported by INHA UNIVERSITY Research Grant." was not included in original publication.
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Background: The COVID-19 pandemic has swept the world like a gigantic tsunami, turning social and economic activities upside down. Methods: This paper presents some of the innovative response strategies implemented by the public health system, healthcare facilities, and government in South Korea, which has been hailed as the model country for its success in containing COVID-19. Korea reinvented its public health infrastructure with a sense of urgency. Results: Korea’s success rests on its readin...
6 CitationsSource
#1Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 60
#2DonHee Lee (College of Business Administration)H-Index: 13
This study empirically examined the effects of internal and external factors on actual use behavior, health improvement expectancy, and continuous use intention of healthcare wearable devices. The study proposed a research model with its associated hypotheses that were tested using structural equation modeling. We also performed a comparative analysis of the two sample groups (medical personnel and general public), based on data collected from 288 healthcare wearable devices/apps users. The find...
1 CitationsSource
#1Taewan KimH-Index: 1
#2Sang M. LeeH-Index: 60
Last. Byungheon LeeH-Index: 1
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While firms’ search for new knowledge has been investigated mostly for large enterprises, there is a lack of empirical research to examine knowledge search strategy by small and medium enterprises (SMEs). This study seeks to fill this gap in the innovation literature by examining differences in knowledge search strategy by SMEs. Drawing on a survey data obtained from 3,175 SMEs, we used cluster analysis to identify groups of SMEs that pursue homogenous knowledge search strategy. The study result...
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#1Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 60
#2DonHee Lee (College of Business Administration)H-Index: 13
The Industry 4.0 era has brought a shift in consumers’ purchasing behaviors from traditional retailing to online and/or mobile channels, triggered by advanced digital technologies and an easy access to the global market. Smart digital devices and advanced technologies have enabled “untact” service, facilitating customer encounters without a face-to-face contact with employees. This study presents the concept of untact service based on a review of the literature on technology-enabled customer enc...
29 CitationsSource
#1Seung Hoon Jang (BU: Bloomsburg University of Pennsylvania)H-Index: 3
#2Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 60
Last. Donghyun Choi (Korea Aerospace University)H-Index: 7
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This study explores how firms manage the entire life cycle of innovation projects based on the framework of harvesting and planting innovation. While harvesting innovation seeks new products in the expectation of financial performance in the short term, planting innovation pursues creating value over a long time period. Without proper management of the process of planting and harvesting innovation, firms with limited resources may not be successful in launching innovative new products to seize a...
1 CitationsSource
#1Sang M. LeeH-Index: 60
#2Seongbae LimH-Index: 9
Last. Raghuvar D. PathakH-Index: 14
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#1Sang M. Lee (NU: University of Nebraska–Lincoln)H-Index: 60
#2DonHee Lee (College of Business Administration)H-Index: 13
Last. Youn Sung Kim (College of Business Administration)H-Index: 3
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The Industry 4.0 era requires new quality management systems due to the ever increasing complexity of the global business environment and the advent of advanced digital technologies. This study presents new ideas for predictive quality management based on an extensive review of the literature on quality management and five real-world cases of predictive quality management based on new technologies. The results of the study indicate that advanced technology enabled predictive maintenance can be a...
16 CitationsSource