Troy Heffernan
La Trobe University
AdvertisingHigher educationConceptual frameworkSociologyBusinessPsychologyMarketingPolitical sciencePedagogyDynamismBusiness-to-businessInternational educationQuality (business)Context (language use)Service (business)Learning stylesTransnational educationPublic relationsCurriculumRelationship marketingStructural equation modelingTeaching method
59Publications
16H-index
1,056Citations
Publications 47
Newest
Universities claim to provide many benefits to their context. What remains less clear is what is meant by context. Whatever it is, context is fundamental to decision-making. Understanding what context means is crucial to understanding leadership in higher education.,Theoretically informed by Eacott's relational approach, this study is based on interview data from a purposive sample of ten English vice-chancellors and nine Canadian university presidents. Transcripts were analysed for the assumpti...
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#1Troy Heffernan (UOW: University of Wollongong)H-Index: 16
#2Emma Elizabeth Heffernan (UOW: University of Wollongong)H-Index: 7
Last. Paul Cooper (UOW: University of Wollongong)H-Index: 28
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AbstractRental houses in Australia represent approximately one third of all homes, and this proportion has been growing over recent decades. However, the quality, comfort and environmental credenti...
3 CitationsSource
#1Troy HeffernanH-Index: 16
#2Matthew Daly (UOW: University of Wollongong)H-Index: 3
Last. Nina ReynoldsH-Index: 14
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Abstract As the impacts from climate change are progressively being felt around the globe, there is an increasing urgency in the need for policymakers to find ways to reduce greenhouse gas emissions. The rental housing sector offers one such clear opportunity to reduce CO2 emissions. However, there has been a lack of consensus regarding the policies that would best deliver a sustainable rental sector. Building on calls in the literature to examine policy mix solutions for this conundrum, a Polic...
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#1Troy Heffernan (UOW: University of Wollongong)H-Index: 16
#2Dave Morrison (University of Plymouth)H-Index: 1
Last. Debby Cotton (University of Plymouth)H-Index: 20
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ABSTRACTThere is considerable literature on internationalising the curriculum in higher education, but relatively little of this focuses on developing international perspectives in home-based stude...
6 CitationsSource
#1Debby Cotton (University of Plymouth)H-Index: 20
#2David Morrison (University of Plymouth)H-Index: 2
Last. Troy Heffernan (UOW: University of Wollongong)H-Index: 16
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Internationalization of the curriculum is of increasing interest in many universities; yet, the terminology used to describe it is highly varied and it is not clear that students understand its core concepts. This study explores students’ understandings of the terms global citizenship and cross-cultural competency, and compares them with use in the literature and by experts. A large-scale questionnaire of students from a range of disciplines is supplemented with qualitative data from pedagogic a...
6 CitationsSource
#1Troy Heffernan (UOW: University of Wollongong)H-Index: 16
#2Stephen Wilkins (British University in Dubai)H-Index: 21
Last. Muhammad Mohsin Butt (Curtin University)H-Index: 12
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Purpose This research assesses the extent to which the critical relational variables of university reputation, student trust, and student-university identification influence student behaviour towards transnational education partnerships. Design/methodology/approach Students undertaking British degrees at two transnational partnership locations (Hong Kong, n = 203 and Sri Lanka, n = 325) completed a quantitative survey questionnaire. A conceptual model was developed and tested using structural eq...
22 CitationsSource
#1Stephen Wilkins (British University in Dubai)H-Index: 21
#2Muhammad Mohsin Butt (Curtin University Sarawak)H-Index: 12
Last. Troy Heffernan (UOW: University of Wollongong)H-Index: 16
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ABSTRACTThe study investigates how in international partnerships the brand credibility of each partner, student-institution identification with each partner, and perceived service quality relate to student satisfaction. A structured survey questionnaire was completed by 528 students taking a co-branded higher education program in Hong Kong or Sri Lanka. The results indicate that the brand credibility of a foreign institution is a stronger influencer on student identification with the foreign ins...
9 CitationsSource
#1Stephen Wilkins (British University in Dubai)H-Index: 21
#2Muhammad Mohsin Butt (Curtin University Sarawak)H-Index: 12
Last. Troy Heffernan (PSU: Plymouth State University)H-Index: 16
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AbstractThis study investigates whether firms that are evaluating potential partners might benefit from considering how consumers view these organisations, specifically the extent to which consumer identification with local and foreign partners influences consumer satisfaction with a co-branded product and consumers’ post purchase/consumption supportive intentions towards each partner. Data came from institutions of higher education in Hong Kong and Sri Lanka that operate in collaboration with a...
4 CitationsSource
#1Pollyanna MagneH-Index: 2
#2Oxana Poverjuc (CVCP: Universities UK)H-Index: 1
Last. Troy Heffernan (UOW: University of Wollongong)H-Index: 16
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While there is a continuing growth in the demand for transnational programmes, the pedagogy of transnational education (TNE) remains largely under-researched. In an attempt to understand the nature of the transnational classroom and the implications for the provider of TNE, this paper explores the experiences of staff and students on programmes provided by a UK university in Hong Kong. Findings suggest that the transnational classroom is a complex and demanding environment as it entails multiple...
1 Citations
#1Karen GrestyH-Index: 10
#2Troy HeffernanH-Index: 16
Last. Andrew Edwards-JonesH-Index: 6
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–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Reported benefits of research-informed teaching include enhanced student engagement and graduates that are better prepared for employment in an uncertain world. However, there are a number of academic risks that can have both positive and negative impacts on staff and students when implementing research-informed teaching. Mitigating such risks could smooth the way for, or even encourage, wider exploration of innovative teaching methods...
3 Citations